Shipping Policy

At See Bird Go, we’re committed to getting your order to you as quickly and safely as possible.

Order Processing

• Orders are processed within 2–5 business days.

• Orders are processed Monday through Friday, excluding weekends and holidays.

• Once your order has been shipped, you’ll receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times:

• United States: 3–7 business days

• International: 7–21 business days

Please note that shipping times are estimates and may vary depending on your location, carrier delays, or customs processing.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable offers will be displayed during checkout.

International Orders

International customers are responsible for any customs duties, import taxes, or fees required by their country. These charges are not included in the purchase price or shipping cost.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number so you can follow your package's journey.

Lost or Delayed Packages

If your package is delayed, please allow additional time for the carrier to complete delivery.

If your tracking shows your package as delivered but you have not received it, please contact the shipping carrier first. If you still need assistance, contact us and we'll do our best to help.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately. We will do our best to update your order before it ships.

Questions

If you have any questions regarding shipping or your order, please contact us through our Contact page. We're always happy to help.